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Claim Form

Complete our Claim Form to get paid

Compare our prices with your high street jeweller. We think you'll be amazed at how much higher our rates are.

Your details

Please enter your details so we can process your claim.

Your Privacy

We will only contact you for the purpose of completing this transaction. Once payment has been issued and you have been notified of completion, you won't hear from us again. We offer the following options to improve the service to you and future customers.

What do you have?

You don't have to complete this section if you don't want to. However, if you can tell us what you have, we'll include a valuation estimate on your claim form.

Please enter weight in grams (g). Enter number only.

Gold (Au)

Silver (Ag)

Platinum (Pt)

Palladium (Pd)

Note: To receive the fastest service from us, we recommend you leave this box unticked

How would you like to be paid?

Choose the payment method that works best for you.

BACS payments are free-of-charge. They are usually issued on the day we receive your gold / precious metals (Monday to Friday). For most customers with a high street bank account, your money should show on your account on the day of payment. For payments over £20,000 you will need a CHAPS payment for the funds to reach your account on the same day.
Please note that PayPal will deduct transaction charges from the payment we make to you (approx. 3%). We are not responsible for these charges.
For security, we send cash payments via Royal Mail Special Delivery. To cover postage and handling fees, we charge £6.50, plus £0.30 for each £100. Cash payments are limited to a maximum of £2,500.
If you are donating your payment, please state the charity below

If you're unsure as to what you have, we can sort, test and supply you with a valuation. We do not charge any valuation or testing fees and if you decide not to sell, we return your items at our cost, not yours.

If you've stated the weight and purity of your items, your claim form will already give you an estimated value of your items, based on today's prices. If you tick this box, you must formally accept our valuation, prior to us issuing payment.

Confirm & Submit

Confirm your details and submit your claim form to us.

Your Details Edit

Name:
Email address:
Telephone:
Address:
Description:

Your Items Edit

You have not provided any weight estimations

Payment Method Edit

Payment Method
Charity name
N/A

Extras

Courtesy text message to alert you of your valuation
No
Be contacted by a review service
No
Require formal quote prior to payment
No

By submitting this claim form you confirm that:

  • You have read and understand the Terms and Conditions.
  • You confirm the item(s) are yours to sell.
  • You believe the item(s) to be genuine gold, platinum or silver.
  • The item(s) sent will be tested and may be tarnished.
  • You understand that the cost of the bag will be deducted from the final quoted price.
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  • Genuine Valuation

    The prices quoted are the rates we're paying. Beware of companies that send 'free' envelopes.

  • Same day payment

    Visit our secure counter and we'll pay you today. If we receive your gold tomorrow, we'll pay you tomorrow (Monday to Friday).

  • Easy Returns

    If you change your mind within 24 hours, we'll return your items free of charge.