Following some very negative comments on a 3rd party web site, it appears a number of people are confusing us with other companies who use a very similar name to ours.

I hope the following will help avoid such confusion:

• We are Gold-Traders (UK) Ltd, based in Swindon.
• We are not called Gold Trader or Gold Trader Direct
• We do not have ‘reps’ who you can visit for a valuation
• We do not have any hidden fees or charges. The price we pay per gram for gold is clearly shown on our scrap gold prices page
• We do not send out ‘free’ envelopes.

If you would like to talk to us about selling your unwanted gold, please call us on 01793 230 331.

If you have dealt with any other company and received a poor service, we would encourage you to contact your local trading standards office.